Lumen Technologies · 12 hours ago
Operations Engineer II
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Responsibilities
Configure and maintain network elements including DWDM systems.
Assist and in some cases be responsible for the design and architecture of projects and features.
Continually work towards making improvements in network design, network performance and customer support
Contribute to network performance reviews with management, internal partners and the customer
Provide technical mentoring and guidance to less experienced Engineers.
Work with cross-functional resources to define and deliver network-based projects.
Work closely with team members to ensure customer network service is always fully operational
Provide technical expertise and troubleshooting as needed to support production issues.
Be willing to support deployments/maintenances/escalations outside of work hours
Actively participate in all Day 2 Support planning and preparation project meetings through network deployment iteration.
Develops/defines plans for the implementation of new plant construction or modifications to existing facilities.
Assures that the most feasible, practical and economical means to complete the work are utilized. Provides cost data to support capital planning and budgeting.
Monitors and controls project expenditures.
Skilled in project management
Requires direction and guidance with few tasks.
Qualification
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Required
Typically 5+ years professional experience with a Bachelor's Degree or equivalent education and experience or 2-3 years with a Master's Degree.
Ability to work all shifts in a 7x24x365 call center including off hours/on call and during holidays.
Experience mentoring/training/coaching/collaborating with other employees.
Experience with project management.
Proven analytical and problem-solving abilities.
Highly self motivated and directed.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Strong customer service orientation.
Experience working in a team-oriented, collaborative environment.
Benefits
Health
Life
Voluntary Lifestyle benefits
Company
Lumen Technologies
Lumen delivers the most secure platform for applications and data to help businesses, government and communities deliver amazing experiences
Funding
Current Stage
Public CompanyTotal Funding
$10.4M2023-05-22Post Ipo Equity
2020-01-31Post Ipo Debt
2018-06-21Post Ipo Equity· $2.4M
Recent News
2024-12-19
2024-12-19
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