The University of Arizona Global Campus · 10 hours ago
Financial Services Representative (Remote)
United States
Full-time
Remote
Entry Level
$20.33/hr - $25.41/hr
1+ years exp
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Insider Connection @The University of Arizona Global Campus
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Responsibilities
Advise new and continuing students with their financial payment options to help fund their education.
Assist students with the application process, document collection, disbursements and awards, educate on both institutional and academic policies, and guiding them until they reach graduation.
Maintain a working knowledge of Federal, State and Institutional Policies governing Title IV student aid programs.
Communicate with students via phone, email, etc. to answer inquiries on educational funding questions and concerns in a timely manner.
Review and ensure student accounts are accurate, invoiced, and future payments are on schedule.
Contact students for past due balances and monitor payment plans.
Collaborate with internal departments to resolve student inquiries.
All other duties as assigned.
Qualification
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Required
Bachelor's degree or equivalent advanced learning attained through experience required.
Up to 1 year of relevant work experience may be required.
One (1) year of experience in an educational setting, finance, contact center, or other applicable customer service role required.
Excellent customer service skills
Attention to detail and strong mathematical skills are required
Must possess outstanding organizational and time management skills
Must be able to multitask and prioritize responsibilities
Ability to communicate effectively, both verbally and written
Proficient computer skills: Microsoft Word, Excel, Outlook, and PowerPoint
Strong interpersonal skills
Preferred
Bachelor's Degree preferred.
Financial Aid experience preferred.
Benefits
Health, dental, and vision insurance plans
Life insurance and disability programs
Paid vacation
Sick leave, and holidays
UA/ASU/NAU tuition reduction for the employee and qualified family members
Retirement plans
Access to UA recreation and cultural activities
And more!
Company
The University of Arizona Global Campus
Technology Changes Everything.™ It is a sub-organization of Zovio.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2020-08-04Acquired
Leadership Team
Katie Scheie
Chief Operating Officer
John P. Aldrich
Senior Vice President, Military & Academic Partnerships
Recent News
2023-12-09
Company data provided by crunchbase
