Chilli Partners · 13 hours ago
VIP Loyalty manager (English, Polish, German, French, Italian, Spanish)
United States
Full-time
Remote
Mid Level
Maximize your interview chancesGambling & Casinos
Insider Connection @Chilli Partners
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Communicating with VIP players via chat — solving any issues, answering questions 24/7, and ensuring high levels of loyalty.
Escalating complex cases to responsible teams via Slack and Jira.
Keeping up with procedure updates and company news in Slack and Confluence.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Proficiency in English at B2 level or higher.
Knowledge of one of the following languages at B2 level or higher is a must: German, French, Italian, or Spanish.
High level of empathy and friendliness.
Ability to learn quickly and a desire to grow in VIP customer service.
Strong written communication skills and fast typing speed.
Benefits
Flexible shift schedules (2/2, 12-hour shifts)
Opportunities for rapid career growth
A cozy office conveniently located near the metro
Birthday bonuses
Additional vacation days covered by the company
Supportive management invested in your success!
Company
Chilli Partners
Chilli Partners is an award-winning, international affiliate network with a variety of exclusive, high-converting casino brands.
Founded in 2020
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase
