White · 9 hours ago
Account Manager
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Responsibilities
Manage relationships to effectively plan, develop, negotiate, and increase revenue, profitability, and market share targets assigned. Align growth objectives and key action drivers to deliver mutual sales growth.
Apply sales tools to develop and monitor strategic plans and activities within assigned accounts to execute and manage performance.
Provide monthly product forecasts to enable supply chain and production efficiencies.
Achieve a minimum forecasted net booking. (Net bookings are defined as unit orders received less cancellations, less any units returned).
Collaborate with internal resources using a consultative selling approach to determine customer needs, support requirements, and service offerings to develop and grow accounts to meet and exceed profitability targets.
Verify purchase orders regarding terms and conditions and pricing/implementation dates and inform relevant functions about deviations.
Monitor timely issuing of purchase orders and payments, including reconciliation management.
Escalate topics to assigned personnel if requirements are unmet or critical deviations occur.
Comfort with ambiguity and able to meet situations with agility.
Achieve as a minimum forecasted unit and $ net bookings for the assigned area of responsibility.
Be accountable for and the focus point of communication to ensure that customers and prospects are served to the highest level of satisfaction in every aspect of the business.
Develop monthly, quarterly, and annual net bookings forecasts for the assigned region.
Communicate verbally and in writing to customers and prospects on critical issues and track to a complete and satisfactory closure.
Maintain accurate call reports and correspondence records.
Control all expenses and submit timely and accurate reports with appropriate receipts.
Stimulate and maintain a close working relationship with all company departments, emphasizing an integrated team environment, particularly with the Customer Service and Technical Support departments.
Manage and maintain data in the customer database system for the region. Accountable for customer, distributor, and competitive phone and meeting updates, data accuracy, and reports generated from required field data.
Identify and recommend incremental product sales opportunities and fully support the implementation of new growth.
Qualification
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Required
Bachelor’s degree in business, engineering, or related field.
Five years in marketing and sales in the manufacturing field.
Instead of education: Ten years of experience in marketing, sales, and account management in manufacturing or engineering.
Minimum five years of engineering experience.
Bachelor’s degree in engineering, business, marketing, or a related field.
Instead of a degree, ten years of experience working in manufacturing, engineering, or industrial fields.
Strong sales background with a focus in building, rebuilding a business.
Excellent listening skills and attention to interpersonal details.
Strong written, verbal, and presentation skills.
Background in negotiations.
Outstanding ability to sort through complex mechanical data and information, diagnose problems, and be clear and concise in meeting and catering to the customers’ needs.
Analytical, purposeful, and successful in managing multiple tasks.
Strong customer need-driven selling skills with an elevated level of numeric skills.
Able to effectively communicate at all levels.
Extraordinarily strong initiative-taker and motivator of people.
Intermediate to advanced knowledge of Microsoft Office Applications (Word, Excel, PowerPoint, Outlook), Salesforce, and SAP.
Solid ability to effectively prioritize critical tasks.
Preferred
Motors and steering account management experience is considered a plus!
Demonstrated sales experience and consultative value selling process.
Proven team and project management skills to perform well in unpredictable environments.
Travel of more than 25% may be required and can change with demand.
Company
White
White is an industrial engineering & manufacturing firm that develops innovative, high performing & efficient hydraulic products.
Funding
Current Stage
Late StageCompany data provided by crunchbase