Honeywell UOP Training · 2 days ago
HR Help Desk Specialist
United States
Full-time
Remote
Mid Level
$22/hr - $27/hr
4+ years exp
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Responsibilities
Perform initial triage, intake and resolution of the full range of HR inquiries including but not limited to, HR programs, services, policies, Benefits Administration, Payroll/Time and attendance, Training and Development, HR Information Systems, Labor Relations and Employee Services, Work Life Programs and Leave Programs
Provides information to employees on matters pertaining to their personal employee information. Provide support during employee transitions: on-boarding, off-boarding, FMLA/STD/LTD, life insurance, etc. Responds to employee needs in a quick & effective manner
Determines the priority level of transactions and inquiries; proactively escalates to the appropriate next tier group/individual on the employee’s behalf to ensure timely resolution of the matter/ concern
Researching and analyzing root causes of human resources issues, resolve employee issues with a systematic approach. Coordination of resolution between the necessary departments and communicating of resolution to employee
Supports (develop and maintain content) HRSolutions knowledge management and sharing activities/cross training and collaboration
Maintain current knowledge of all CAES HR programs and services to facilitate first customer contact resolution
Data entry of employee information into Oracle HCM and ERP/time recording systems
Processes various forms related to documenting human resources activities such as leave of absence documents, tuition reimbursements, etc.
Administration of Human Resource System. Basic one-on-one HR system help as needed (Oracle HCM (ESS & MSS), iCIMS, ADP, etc.)
Qualification
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Required
High school graduate or GED
4+ years' experience in a Human Resources
1+ years' experience with a HRIS system
Preferred
2+ years' relevant experience in HR CoE environment or HR Shared Services, providing Tier 1 support
Benefits
Comprehensive PTO, Paid Holiday and Paid Family Leave Programs.
Student Loan Repayment Program & Tuition Reimbursement
9/80 Alternate Work Week Schedule - Every Other Friday is an Off-Friday
Tailored Management/Leadership Training
Innovative Medical Programs, Including Family Forming
Company
Honeywell UOP Training
With more than a century of experience in refining and petrochemicals, UOP brings you world-class training courses and tools designed to empower your team and drive effective, efficient and safe operations.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase
