Pivotal Partners ยท 2 days ago
Technical Account Manager (DevOps)
United States
Full-time
Remote
Mid Level
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Hiring Manager
Annalisa Girgenti
Insider Connection @Pivotal Partners
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Responsibilities
Build and maintain strong relationships with clients, acting as their trusted advisor.
Understand client needs and align our solutions to their business goals.
Troubleshoot and resolve technical issues, coordinating with internal teams as needed.
Drive adoption of our products through proactive engagement and best practice sharing.
Collaborate with cross-functional teams to advocate for client requirements and enhance the customer experience.
Qualification
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Required
Proven experience in a technical or customer-facing role.
Must come from a DevOps or CI/CD background in a SaaS vendor.
Excellent communication and relationship management abilities.
Familiarity with scripting languages like JS, Python, .NET, or Java.
A proactive, customer-first mindset.
Must be based on East Coast or Central time zone.
Company
Pivotal Partners
We are a leading search firm specialising in building high-performing Go-To-Market (GTM), Product, and Customer Success teams for emerging disruptors in the software industry.
Founded in 2023
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase
