Wellstar Health System · 8 hours ago

Employee Relations Sr. Business Consultant

Atlanta, GA

Full-time

Remote

Senior Level

7+ years exp

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Responsibilities

Execute workplace investigations in accordance with all relevant policies and maintain detailed documentation.

Address manager and employee-initiated complaints in accordance with HR policies.

Provide consultation to managers on interpretation of HR policies.

Handle employee inquiries related to ER issues and questions.

Provide support as needed to senior business leaders throughout the employee investigation and resolution process.

Support managers in resolving employee conflicts including Performance Improvement meetings and involuntary termination processes.

Escalate manager, employee, and executive initiated complaints to ER Lead and legal as necessary.

Responsible for promoting a positive employee experience and increased satisfaction through efficient and courteous service.

Provide ER Case information and data to BHR and COE's as appropriate.

Qualification

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Employee RelationsHR policiesLabor relations lawsCase management processCustomer service orientationBusiness acumen

Required

Bachelor's Degree in Human Resources, Business or related discipline Required

Minimum 7 years of Employee Relations experience

In-depth knowledge of Employee Relations, HR policies and procedures.

Thorough understanding of state and federal laws, rules, and regulations concerning labor relations. (e.g., EEOC, ADA, FMLA).

Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.

Ability to handle confidential information and maintain employee data by following case management process for investigations and disciplinary activities.

Effective communication skills (verbal and written) and business acumen.

Excellent interpersonal and listening skills with strong customer service orientation.

Proven skill to empower others appropriately to assess situations and resolve problems.

Strong customer service orientation.