Cloud Software Group · 1 day ago
Principal Operations Analyst, Customer Success GTM Operations
Miami, FL
Full-time
Remote
Senior Level, Lead/Staff
8+ years exp
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Responsibilities
Architects a business and operational framework to meet the organizations adoption goals
Implements strategic goals established by functional leadership
Accountable for developing productivity and business KPIs on through a standard cadence
Lead coordination for quarterly business reviews as well as annual planning activities
Continually works to identify new opportunities to provide process improvements and valuable metrics to the business and Senior Management team
Leads operational and strategic projects as needed with ability to pull together cross-functional teams to drive execution
Responsible for consistent communication to global leaders on upcoming change and impacts to the Technologist organization
Anticipates the needs of the business, uses data and logic to recommend tradeoffs, and can quickly and efficiently mobilize the business to drive results
Responsible for improving upon existing processes and systems using significant conceptualizing, reasoning and interpretation
Conducts extensive investigation to understand root cause of problems
Ability to document processes current and future state in order to drive alignment on new processes
Understand impacts to day to day operations and identifies the need for communication and enablement activities
Frequently responsible for providing guidance, coaching and training to other employees across the Company within area of expertise
Experienced in leading through fast-paced, high-growth, uncertain environments
Qualification
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Required
Requires mastery level knowledge of job area typically obtained through advanced education combined with experience.
Typically requires a University Degree or equivalent experience and minimum 12 years of prior relevant experience; or Master’s degree with 8 years; or PhD with 5 years of experience.
Recognized master in professional discipline
Proven success executing high-impact business initiatives and driving cross-departmental alignment
Highly motivated individual that is able to work independently, as well as participate on team projects
Ability to establish strong relationships and collaboration across teams
Strong communication (written, verbal and presentation) and interpersonal skills, including establishing credibility and building trusted relationships
An ability to flourish in a high growth, entrepreneurial and global environment with the ability to manage multiple priorities at one time
Company
Cloud Software Group
Cloud Software Group to help them adapt, transform, and meet the challenges facing every modern enterprise across private, public, managed.
10001+ employees
H1B Sponsorship
Cloud Software Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (114)
2022 (14)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Thomas Berquist
Chief Financial Officer
Matt Quinn
General Manager, TIBCO
Recent News
2024-11-26
Company data provided by crunchbase
