IQVIA · 1 day ago
Bi-lingual Pharmacy Tech Support Call Center Rep (Work from Home anywhere in the US)
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AnalyticsHealth Care
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Responsibilities
Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center
Quickly assess the user's issue and provides first level support for problem resolution
Document information specific to the resolution and escalate unresolved issues expeditiously to the appropriate area
Recognize operational challenges and suggest recommendations to management, as necessary
Ability to work 40 hours per week under moderate supervision
Multiple shifts available: 9:00 am – 6:00 pm EST, 10:00am – 7:00pm EST, 11:00 am – 8:00pm EST
Qualification
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Required
High School Diploma or equivalent
Pharmacy Technician experience required
HIPAA certified
Bi-lingual (English/Spanish)
Preferred
Call center experience required (3+ years preferred)
Experience in medical claim processing is a plus
Company
IQVIA
IQVIA provides analytics, compliance, and management solutions to the life sciences industry.
H1B Sponsorship
IQVIA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (218)
2022 (199)
2021 (286)
2020 (197)
Funding
Current Stage
Public CompanyTotal Funding
$1.5B2023-11-14Post Ipo Debt· $500M
2023-05-18Post Ipo Debt· $1B
2019-08-08Post Ipo Equity
Leadership Team
Recent News
2024-12-05
2024-10-31
Company data provided by crunchbase