Be an early applicantLess than 25 applicants

Company

American Airlines · 1 day ago

Customer Service Coordinator Full Time

Indianapolis, IN

Full-time

Onsite

Entry Level

$22.07/hr - $22.07/hr

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Responsibilities

Promotes and sells air travel to the traveling public or freight forwarders

Provides assistance with passenger check-in and cargo acceptance

Interprets government rules and requirements for domestic and international travel or cargo shipments

Meets and dispatches aircraft within established times

Provides assistance to distressed passengers and customers

Protects company property and revenue

Provides for safe travel

Possesses the physical ability and dexterity to use motor skills to perform various job-related tasks

Uses organizational skills to perform multiple tasks within a limited time period

Is self-motivated and requires minimal supervision

Responds and assists during security and emergency situations

Follows internal/external policies and procedures

May be required to drive and operate air stairs up to various types of aircraft in order to enplane and deplane passengers

Responsible for the overall performance within work area and may be required to lead and direct the work of other employees

May be required to perform Passenger Operation Control functions including air to ground communication as well as Tower functions

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Bilingual language skillsCustomer service skillsGEDFAA criminal background checkAirport authority security badgeUS Customs security badgeWork irregular hours

Required

High school diploma or GED

Read, write, fluently speak and understand the English language

Bilingual language skills required in some locations

Applicable valid driver’s license as required by local authorities

Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable

Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable

Ability to work irregular and/or extended hours, including weekends and holidays

Must report to work on a regular and timely basis

Benefits

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Company

American Airlines

Glassdoor

3.7

American Airlines is an airline company that operates a diverse fleet of aircraft, including narrow-body and wide-body jets. It is a sub-organization of American Airlines.

Founded in 1930

Fort Worth, Texas, USA

10001+ employees

http://aa.com

H1B Sponsorship

American Airlines has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (179)

2022 (247)

2021 (300)

2020 (289)