BioDigital · 4 months ago
Strategic Account Director
United States
Full-time
Remote
Senior Level
$130K/yr - $140K/yr
5+ years expBioDigital is a company that has developed the first cloud-based solution for visualizing the human body in interactive 3D. They are seeking a Strategic Account Director to manage and expand enterprise accounts, ensuring clients fully utilize their platform while collaborating with cross-functional teams to enhance health education and understanding.
3D TechnologyAugmented RealityBiotechnologyData VisualizationHealth CareSoftwareVirtual Reality
Responsibilities
Own and manage a book of our largest enterprise accounts with revenue growth, renewal and retention targets
Identify and qualify new expansion opportunities within existing accounts, proactively presenting value propositions and driving incremental revenue growth ensuring a healthy pipeline for consistent revenue growth
Manage account renewals and proactively identify opportunities to introduce additional products and services that align with customer objectives, driving increased value
Develop and execute strategic account plans, identifying potential growth areas, key decision-makers, and strategic initiatives, focusing on upsell and product adoption (perhaps add something like: maximize revenue and customer value)
Proactively identify and understand evolving customer needs, challenges, and pain points, while building strong, trusted relationships with key stakeholders. Use this insight to develop tailored solutions that address their specific objectives and help achieve their business goals
Own the overall success of the account by leading cross-functional collaboration, bringing in specialists (e.g., Account Executive, Integration Engineer, Product Manager, Science Lead, and Training/Onboarding team) as needed. Work closely with internal teams to ensure seamless execution and timely delivery of solutions
Monitor customer satisfaction and track key account metrics, address concerns promptly, and ensure successful implementation and ongoing usage of solutions to maintain strong client relationships
Provide accurate forecasting and account updates in CRM, maintaining detailed records of client interactions, sales stages, and follow-up activities. Provide insights to inform strategic decision-making
Build value-based relationships with key executive level decision makers by leveraging existing client relationships and building new ones
Represent BioDigital at industry events or trade shows
Qualification
Required
5-10 years experience in a key account director, strategic account director or enterprise sales role
Proven track record of achieving revenue targets and managing complex, high-value accounts within a B2B environment
Strategic thinker with demonstrated ability to create account management plans and build trusted relationships throughout strategic accounts
Strong analytical skills and data-driven decision-making capabilities
Proven ability to collaborate effectively with cross-functional teams and senior leadership to achieve shared goals
Strong consultative selling skills with the ability to understand customer needs and tailor solutions accordingly
Inquisitive by nature and interested in uncovering issues to identify business opportunities
Detail oriented and committed to high quality deliverables
Excellent communication, negotiation, and relationship building skills at the executive level
Creative problem-solving attitude
Demonstrated ability to lead teams to achieve goals without positional authority
Ability to travel up to 25% of the time for internal meetings, client meetings, trade shows and events
Preferred
Experience working with B2B SaaS products and/or medical device or life sciences companies preferred
Company
BioDigital
BioDigital offers BioDigital Human Platform, a tool that simplifies complex health concepts through visualization.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$4.45MKey Investors
FirstMark
2025-01-10Acquired
2014-04-22Seed
2013-09-24Series A· $4M
Leadership Team
Frank Sculli
Cofounder & CEO
Harlan Tell
CFO
Company data provided by crunchbase