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Company

Davies North America · 9 hours ago

Reengineering IT Analyst

United States

Full-time

Remote

Mid Level

$40K/yr - $50K/yr

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Financial ServicesInsurance

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Responsibilities

Work with developers and business stakeholders to identify, document and communicate key business needs

Creation of artefacts, reports and frameworks to create a “Digital Twin” of Business Operations

Coordinate, develop and document detailed business specifications to support system development and testing

Lead, participate in and document (as needed) business requirement gathering meetings & workshops

Learning to use a cutting-edge new Business Process engineering tool called “BusinessOptix”

Identifying, developing and documenting opportunities to optimize business processes through use of technology

Provide guidance and assist in test execution and documentation of results.

Assist developers in determining the cause of system problems

Develop or assist in the development of end user reports.

Review enhancement recommendations and determine both the benefit of the proposed change and the cost benefit (e.g., time to develop) of implementing the change

Inform users of changes/enhancements to the system.

Coordinate and develop/enhance training materials.

Schedule, implement and provide system/system enhancements training.

Provide end user support Develop and maintain effective relationships and communication with the team, other co-workers, clients and vendors

Qualification

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Business Process EngineeringMicrosoft SuiteBusiness Process MappingSQLTechnical Architecture Mapping

Required

Ability to adapt to changes in the work environment

Ability to work independently at pace, but not afraid to ask for support or guidance when needed!

Eager to learn new techniques and methods and adopt them

Advanced Proficiency in Microsoft Suite including Visio, PowerPoint and Excel

Experience of mapping detailed business processes to document end to end service delivery

Preferred

Some SQL knowledge

Understanding of technical architecture mapping

Benefits

Medical, dental, and vision plans to ensure your health and that of your family.

A 401k plan with employer matching to help you build a secure financial future.

Discretionary Time Off for exempt employees and Paid Time Off (PTO) package for non-exempt employees

Paid holidays.

Life insurance and both short-term and long-term disability plans, providing essential financial protection for you and your loved ones.

Company

Davies North America

We deliver professional services and technology solutions across the risk and insurance market, including claims, underwriting, distribution, regulation, customer experience, human capital, digital transformation and change management.

Founded in 1984