Michigan Medicine ยท 1 day ago
Patient Care Tech Associate
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Responsibilities
Exhibit consistent, positive, supportive attitudes, behaviors, and words.
Communicate in an appropriate tone with patients, co-workers, staff, faculty, and management.
Address both positive and negative feedback through appropriate channels.
Be pleasant, courteous, polite, and helpful to others.
Provide comfort measures for patients, including blankets and pillows.
Receive and assist patients and other customers.
Follow customer service guidelines and maintain a helpful demeanor.
Interact with patients, staff, and providers in a spirit of customer service, cooperation, and teamwork.
Demonstrate proper leadership and communication skills when assisting patients, staff, or providers with problem resolution.
Help lift/move/position patients as necessary for examinations.
Monitor patient to ensure patient safety.
Retrieve supplies/equipment necessary for procedure.
Remain focused on case until examination is completed.
Ensure the correct patient is getting the correct procedure using the ?Time Out? procedure.
Review the questionnaire with the patient to ensure patient safety for the procedure.
Receive and carry out instructions accurately regarding patient care and operations.
Communicate observations/concerns about a patient?s condition or safety to the technologist.
Start IVs and administer x-ray contrast for patients? CT.
Must understand radiation safety principles and complete the necessary Cornerstone modules on this topic.
Must have a basic understanding of anatomy to position the patient accordingly for different types of imaging studies.
Proficient with entering patient information into the Radiant system.
Knows how to arrive, begin, and complete a study in Radiant.
Knows how to enter allergies into MiChart and Radiant system.
Knows how to document IV placement in MiChart.
Knows how to look up patient labs in MiChart.
Receive, relay, and document verbal, written, and electronic orders in the patient?s medical record.
Report equipment malfunctions to manager/supervisor/charge technologist.
Clean rooms and equipment as necessary.
Stock rooms with linen and necessary supplies.
Check emergency equipment daily.
Stock the IV room and all carts.
Transport adult/pediatric patients when necessary, utilizing transfer boards, patient lift, and/or wheelchairs.
Clean transportation equipment before and after patient use.
Answer phones and direct inquiries to the technologist.
Utilize proper telephone skills in directing and transferring incoming calls.
Perform Check-In and receive patients into the Radiology department, utilizing security cameras and after-hours procedures when needed.
Accurately enter patient, study, and physician information into the Epic/Radiant system.
Maintain and update manuals with process and workflow changes.
Coordinate and schedule Radiology procedures.
Perform chaperone duties as required.
Adhere to high standards of teamwork by being adaptable and flexible.
Consistently share information and resources with others.
Ability to work independently in an ever-changing and potentially stressful environment.
Demonstrate dependability, initiative, ability to prioritize, and ability to accept direction.
Promote personal comfort and convenience of patients and families by routinely checking their needs.
Assists with onboarding processes and all other related Radiology duties as needed.
Qualification
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Required
High School diploma or equivalent.
BCLS certified.
Knowledge of Medical Terminology.
Excellent interpersonal communication skills.
2 years of patient care experience.
Excellent organizational skills.
Basic Anatomy knowledge.
Preferred
Radiation Safety knowledge.
Venipuncture experience.
Knowledge of aseptic techniques, infection control, and universal precautions.
Medical terminology and experience preferred.
Maintain proper attendance.
Benefits
Excellent medical, dental and vision coverage effective on your very first day
2:1 Match on retirement savings
Company
Michigan Medicine
Michigan Medicine is a health care system and academic medical center that provides medical education and more.
H1B Sponsorship
Michigan Medicine has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (440)
2022 (552)
2021 (503)
2020 (458)
Funding
Current Stage
Late StageLeadership Team
Recent News
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