National General · 7 hours ago

Auto MD Telephone Claims Adjuster Consultant I - National General

United States

Full-time

Remote

Entry Level

$47K/yr - $70K/yr

2+ years exp

Maximize your interview chances

FinanceFinancial Services

Actively Hiring

No H1B

Insider Connection @National General

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome

Recognizes and identifies body parts of a vehicle and understanding of other potential property damage

Identifies customer needs and works to meet those needs using appropriate customer service skills

Determines subrogation or fraud potential and how to handle

Applies intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department

Handles investigation regarding all aspects of auto claims (coverage, damages, subrogation) with the exercise of discretion and independence within increased level of authority

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Auto claims investigationInsurance policy knowledgeBilingualCustomer service skillsFraud identificationSubrogation handling

Required

Investigating and confirming the facts of loss for basic to advanced automobile accidents

Determining coverage, liability, damages and otherwise adjusting and negotiating claims within limit of authority

Partnering with assigned reps from fraud or subrogation areas to achieve best outcome

Recognizing and identifying body parts of a vehicle and understanding of other potential property damage

Identifying customer needs and working to meet those needs using appropriate customer service skills

Determining subrogation or fraud potential and how to handle

Applying intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department

Handling investigation regarding all aspects of auto claims (coverage, damages, subrogation) with the exercise of discretion and independence within increased level of authority