Alorica · 9 hours ago
Remote Bilingual Healthcare Customer Service Representative
United States
Full-time
Remote
Entry Level
$16/hr - $16/hr
Maximize your interview chancesCall CenterCustomer Service
Insider Connection @Alorica
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Assist customers with issues and concerns they are experiencing during the use of the product and/or service
Document call-related information for auditing and reporting purposes
Maintain and update customer information as necessary
Upsell current customers on new or enhanced services
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
High school diploma or GED
Verified Bilingual- Spanish
Healthcare Customer service experience required
Strong computer navigational skills
Familiarity with Microsoft Office applications (Word, Excel)
Excellent oral and written communication skills
Exceptional listening/comprehension skills
Professional and courteous
Customer oriented
Benefits
Health, dental, and vision coverage/HSA
PTO
Paid holidays and sick time
Optional daily pay or weekly pay
401K retirement plan
Leadership programs
Paid training and tuition reimbursement
Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies
Employee assistance program
Additional voluntary benefits
Company
Alorica
Alorica is a BPO company that provides outsourcing customer experience services for all customer interactions.
Founded in 1999
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$727.62MKey Investors
Cerberus Business Finance
2023-04-20Debt Financing· $725M
2009-08-13Series Unknown· $2.62M
Leadership Team
Greg Haller
Chief Executive Officer
Max Schwendner
Co-Chief Executive Officer
Recent News
2024-05-02
Company data provided by crunchbase
