Ivanti · 9 hours ago

Principal Renewal Account Manager (West Region, Remote)

Atlanta, GA

Contract

Remote

Senior Level, Lead/Staff

7+ years exp

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Responsibilities

Proactively manage quarterly and annual renewal portfolio for assigned Enterprise customers

Act as the focal point and subject matter expert for all renewals related activity including but not limited to leading internal POD discussions, coordinating Sales, Deal Desk/Sales Ops, Legal and Finance around renewal proposals and issues

Independently build and manage quotes and proposals for complex deals for resellers and customers at least 120 days in advance

Drive incremental revenue growth with assigned accounts by identifying cross-sell and upsell sales opportunities using value-based selling techniques

Act as a subject matter expert and trusted advisor to Sales, customers and partners by consistently establishing value beyond the renewal interaction

Maximize renewal value, ensure on-time renewals and mitigate cancellations

Track quotes, phone calls and emails in Salesforce.com with high degree of accuracy and detail

Handle complex customer objections and negotiate renewal contracts independently as required

Provide highly accurate weekly/monthly/quarterly forecast of renewals pipeline

Consistent contributor to team and assist management on special projects and promotions as requested

May assist as Subject Matter Expert and mentor to new hires and junior RAMs

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Renewals sales experienceSalesforce.comIT/software knowledgeCross-functional team leadershipValue-based sellingBusiness degree