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Company

BECU · 11 hours ago

Systems Analyst (SA)

Arizona, United States

Full-time

Remote

Mid, Senior Level

$78K/yr - $146K/yr

5+ years exp

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Responsibilities

Create and Support Business Cases: Contribute to developing product/program business cases, identify value and outcomes, and propose technology solutions focused on minimizing technical debt and meeting compliance.

Collaborate on Requirements: Partner with Product Owners and stakeholders to document roadmaps, sprint goals, and user stories. Lead workshops to capture, document, and refine user requirements and functional specifications.

Manage Backlog and Sprint Execution: Work with the Product Owner on backlog management, story creation, and refinement. Support the delivery team through the entire lifecycle of the sprint.

Analyze and Document Requirements: Refine requirements and acceptance criteria to ensure clarity and alignment with project goals.

Coordinate with Vendors: Translate functional specifications for vendors, oversee their deliveries, and maintain effective vendor relationships.

Address Technical and Infrastructure Needs: Collaborate with IT experts to support and align business, technical, and infrastructure solutions.

Oversee Testing and Debugging: Guide the refinement of technical solutions, oversee test plans, and support issue resolution during testing phases.

Manage Application Installations and Upgrades: Lead the installation and configuration of patches, releases, and enhancements while adhering to IT Change Control guidelines. Develop disaster recovery plans for applications and services.

Support Roadmap Prioritization: Work with business units to document and prioritize objectives, ensuring alignment with broader product roadmaps.

Lead Impact Analysis: Guide teams to identify the people, process, and system impacts for programs of all sizes.

Oversee Product Lifecycle Management: Support application administration, configuration, and lifecycle roadmaps, including performance monitoring and proposing necessary adjustments.

Ensure Communication and Issue Resolution: Act as a liaison between end-users, vendors, and IT departments to resolve production and development environment issues.

Manage Cybersecurity Practices: Ensure cybersecurity practices and policies are adhered to within program portfolios.

Document Technical Changes: Create and update technical documentation as needed to reflect software updates and changes.

Facilitate Technical Reviews and Demos: Lead technical walk-throughs and demos for development and business stakeholders.

Optimize Systems Proactively: Configure systems based on business needs and ensure ongoing optimization.

Develop Requirements and Architecture: Lead the creation of system specifications, functional requirements, and architecture documentation.

Prepare Documentation and Training Materials: Develop user manuals, technical handouts, and operational manuals for deployed applications.

Mentor Team Members: Guide and support less experienced team members, enhancing their knowledge of systems and tools.

Adapt and Perform Additional Duties: Be flexible and take on additional responsibilities as needed.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Cloud ComputingAgile methodologySDLCSQLLean methodologyTDDWaterfall methodologyRelational databasesData analysisAzure DevOpsJIRABusiness CasesProject managementAdvanced degreeSplunkAppDynamicsIT industry trendsUser manualsTraining documentation

Required

Bachelor’s degree in a technical or related discipline or equivalent experience.

Minimum of 5 years of experience with business software applications.

Understanding of Cloud Computing theory and practice.

Proficiency with multiple change methodologies (Agile, Lean, TDD, Waterfall) and their appropriate application.

Experience supporting and delivering the full system development lifecycle (SDLC), including user story creation, test planning, execution, CICD pipeline support, and production issue resolution.

Proficiency with SQL and relational database concepts, including various data analysis and validation methods.

Ability to manage solutions across different programming languages and environments.

Understanding of software engineering terms and data architecture, with experience using tools like Azure DevOps and JIRA.

Preferred

Advanced degree in a related field.

Experience with tools like Splunk and AppDynamics.

Experience creating and presenting Business Cases, including financial and risk analysis.

Ability to plan, organize, and implement projects in line with BECU and industry standards.

Demonstrated awareness of trends and developments affecting the IT industry.

Experience supporting on-call responsibilities for non-business hours.

Proficiency in creating user manuals and training documentation.

Benefits

Medical, dental, vision and life insurance coverage

Disability and AD&D insurance

Health care and dependent care flexible spending accounts

Health savings accounts

401k plan and employer-funded retirement plan

Accrue 6.16 hours of paid time off (PTO) on a per pay period basis

Ten paid holidays throughout the calendar year

Company

BECU

Glassdoor

3.7

As a member-owned, not-for-profit financial cooperative, BECU is guided by the credit union philosophy of “people helping people.” In fact, putting people over profit guides our everyday business decisions.

Founded in 1935

Tukwila, Washington, USA

1001-5000 employees