Optum · 7 hours ago
Associate Business Systems Analyst - Remote near Minneapolis, MN
Minneapolis, MN
Full-time
Remote
Entry, Mid Level
4+ years exp
Maximize your interview chancesEducationHealth Care
Insider Connection @Optum
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Own and manage all technical aspects of assigned applications through all stages of the application lifecycle
Work with technology vendors and organizational IT teams to understand and document technical requirements for assigned applications and ensure they are maintained
Work with application users to understand and document business requirements and translate those into technical solutions to optimize application functionality for them
Work with application users to develop test scripts and facilitate testing to validate application functionality and configuration
Participate in large projects and/or manage small/medium projects related to assigned applications
Manage all technical changes for assigned applications following defined change management protocols
Maintain technical documentation for assigned applications, including customer-facing and help desk knowledge base articles
Work directly with customers, vendors and organizational IT teams to troubleshoot complex technical issues
Perform and/or facilitate all manner of testing as needed for assigned applications
Provide timely communication to stakeholders for all application related matters
Manage application assignments including incidents and requests within ServiceNow (IT Service Management system)
Provide on-call support outside of regular business hours through a team on-call rotation
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
High School Diploma/GED or higher
4+ years of experience with Business Systems Analysis
4+ years of experience supporting a variety of corporate applications in a business analyst, IT or help desk related role
4+ years of experience working with stakeholders, gathering requirements, and taking action based on their business needs
Ability to travel based on business needs (roughly 10% of the time or less)
Ability to work outside of regular business hours to support team on-call rotation
Preferred
Experience with applications like Swiss Log, Video Insight, Mobile View, etc.
Experience supporting 5+ corporate applications at a given time including overall support, maintenance, troubleshooting, system upgrades, migrations and more
Experience with IT service management using a system such as ServiceNow
Experience implementing, upgrading and migrating applications
Experience with facilities and maintenance applications
Experience with risk and compliance applications
Intermediate technical skills in SQL with the ability to write your own complex queries
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
10001+ employees
H1B Sponsorship
Optum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (470)
2022 (822)
2021 (646)
2020 (458)
Funding
Current Stage
Late StageLeadership Team
Daniel Castillo
CEO
J
Jay Green
Chief Financial Officer
Recent News
BostonGlobe.com
2024-12-04
Silicon Republic
2024-11-28
Company data provided by crunchbase
