Lumen Technologies · 9 hours ago
Director Technical Program Management
United States
Full-time
Remote
Director/Executive
$149K/yr - $199K/yr
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Responsibilities
Drive largescale technical programs to completion aligning business technical and operational goals across teams
Oversee a portfolio of initiatives ensuring all timelines dependencies and deliverables are synchronized
Manage and mentor project/program managers ensuring consistency and excellence across the organization
Establish a unified framework for tracking and measuring success across all programs focusing on velocity quality cost efficiency and impact
Define KPIs and metrics for teams ensuring clear alignment with organizational objectives
Set up automated dashboards and tools to provide real time visibility into project status risks and outcomes
Ensure standardized reporting mechanisms are in place enabling consistent communication across the organization
Act as the central communication hub between engineering operations and executive teams
Tailor communication to the audience from highly technical updates for engineers to strategic insights for executives
Surface risks early with actionable mitigation plans fostering trust and transparency with all stakeholders
Ensure thoughtful business and functional requirements are gathered documented and translated into actionable technical specifications
Coordinate with QA teams to ensure rigorous testing and validation achieving highquality outcomes
Track and analyze metrics such as code quality bug rates fallout and delivery predictability to continuously improve team performance
Manage budgets across complex projects tracking costs ROI and resource allocation
Optimize processes to reduce waste and drive cost savings without compromising timelines or quality
Implement collaboration and reporting tools e.g. Jira Confluence Smartsheet Notion to streamline workflows and ensure real time updates
Eliminate outdated practices like PowerPoint in favor of automated data driven reporting
Qualification
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Required
Proven ability to lead complex technical programs with multiple stakeholders and cross-functional dependencies
Experience managing and mentoring program/project managers to deliver consistent high quality results
Expertise in designing and implementing measurement systems KPI frameworks and communication strategies for large teams or organizations
Ability to set up real time dashboards using tools like Tableau Looker or similar visualization platforms
Strong understanding of modern software development practices including CICD DevOps and agile methodologies
Ability to collaborate deeply with engineering teams on technical challenges while providing clarity for nontechnical stakeholders
Data driven approach to measuring and improving team performance through metrics like velocity quality and fallout
Proficiency in using data to surface risks optimize processes and drive accountability
Demonstrated experience managing budgets across multiple projects ensuring cost efficiency and ROI
Strong organizational skills to prioritize resources effectively across competing initiatives
Preferred
Familiarity with cloud platforms e.g. AWS GCP Azure and cost management tools
Experience with OKRs or similar frameworks to align team efforts with strategic goals
Background in largescale testing and quality assurance practices including automated testing
Benefits
Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.
Company
Lumen Technologies
Lumen delivers the most secure platform for applications and data to help businesses, government and communities deliver amazing experiences
Founded in 1968
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$10.4M2023-05-22Post Ipo Equity
2020-01-31Post Ipo Debt
2018-06-21Post Ipo Equity· $2.4M
Leadership Team
Jeff Storey
Founder, President & CEO
Kate Johnson
CEO & President
Recent News
2024-12-19
2024-12-19
Company data provided by crunchbase
