Outspoken Media ยท 1 day ago
Digital Project Manager, Remote
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Responsibilities
Actively monitor project progress, identifying and prioritizing issues and risks
Utilize project management tools like Asana and Monday.com to create, assign, and track tasks
Review and verify daily tasks to ensure alignment with project priorities
Stage agendas for team meetings and record action items, ensuring they are translated into clear, actionable tasks
Assist in time tracking, verifying hours logged, and gathering inputs from team members to ensure accuracy
Oversee technical tasks, identifying potential website or technical issues, creating tickets, and escalating as needed
Monitor Slack channels and email threads to identify high-priority issues and ensure timely responses
Verify that team members have the resources and information required to complete their tasks
Conduct daily stand-ups and facilitate standing meetings to ensure alignment across teams
Support team members in scoping projects, forecasting needs, and developing roadmaps
Identify technical issues in client accounts and websites through QA and monitoring of Google Search Console issues; will be trained to recognize and document these issues and upload them as dev tickets for implementation
Coordinate with team members to assign technical priorities and track resolution progress
Assist with scoping technical projects, creating roadmaps, and estimating timelines
Help maintain organized records of meeting notes, action items, and project documentation
Contribute to internal process improvement by refining project management practices
Assist in creating templates and standard operating procedures for project workflows
Qualification
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Required
3-5 years of proven work experience in project or account management, preferably in a digital agency or comparable environment
Strong experience in building and maintaining client relationships with a focus on meeting and exceeding service standards
Familiarity with website development basics, troubleshooting, ticketing systems, and the ability to identify and address technical challenges
Proficiency in tools such as Monday.com, Asana, Jira, Excel, or comparable platforms for task management and workflow organization
In-depth understanding of digital marketing tools and media platforms, with the ability to apply them effectively
Awareness of creative processes and techniques, including digital platforms and strategies
Strong ability to manage priorities, workflows, and resources, with a proven track record of handling multiple projects simultaneously and meeting deadlines
Experience preparing and delivering polished presentations, reports, agendas, forecasts, and roadmaps to stakeholders
Excellent written and verbal communication skills, with the ability to collaborate across teams and levels of management
Versatility and adaptability in managing shifting priorities and working effectively in a fast-paced, remote environment
Comfortable working in macOS environments and using productivity software such as Microsoft Office and Google Suite
Willingness to learn new technologies independently or with guidance
Understanding the differences between browsers and how they impact digital performance
Ability to type at least 40 words per minute to facilitate documentation and communication efficiency
Sharp focus on accuracy and quality in all tasks
Integrity, reliability, and the ability to follow through on commitments
Demonstrated flexibility in adjusting to dynamic team and project needs
Respect for others, active listening, and a collaborative mindset to support team cohesion
Strong problem-solving and creative thinking skills to overcome challenges and improve processes
Capability to motivate and support others, establish high standards, and contribute to a positive and effective team culture
Comfort delivering and receiving constructive feedback to foster growth and improvement
Commitment to maintaining a healthy work-life balance while achieving agency goals
BA/BS is preferred, or equivalent experience in a related field
Must be authorized to work for any employer in the U.S
Must speak, read, write, and understand the primary language(s) used in the workplace
Ability to calculate figures and amounts such as percentages and other related financial data
Ability to solve practical problems and deal with various concrete variables in situations where only limited standardization exists
Ability to interpret various instructions furnished in written, oral, or scheduled form
This is a largely sedentary role that requires the use of typical office equipment, such as a computer, laptop, and cell phone
Physical activities frequently include bending, stooping, lifting, climbing ladders, carrying, walking, and reaching above shoulder height and below the waist. Must be able to lift at least 25 pounds independently or with assistance
Proper lifting and safety techniques are required
Preferred
Experience in a digital agency or comparable environment
Benefits
Full-Time Salary
Flexible Schedule & Remote Work Environment
Training & Development
Monthly Health & Wellness Reimbursements
Monthly Remote Stipend
Generous Paid Time Off (Vacation, Sick & Company/Public Holidays)
Benefit Supplement & Health Care Plan (Medical, Dental & Vision)
Simple IRA Retirement Savings Plan with Company Match
Family Leave (Maternity, Paternity)
Life Insurance (Basic, Voluntary, AD&D)
Short-Term Disability