The Cigna Group · 7 hours ago

Product Strategy Director - Public Site & Business Aligned Strategy

Bloomfield, CT

Full-time

Remote

Lead/Staff, Director/Executive

$158K/yr - $264K/yr

7+ years exp

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Responsibilities

Ownership of the digital strategy across Scaled Businesses in accordance with regulatory guidelines - mapping digital capabilities to strategic priorities leveraging key insights from voices of customer/client/producer/provider.

Develop a comprehensive set of digital engagement expectations and ensure that the strategy meets the needs of our stakeholders, supporting overall growth objectives and strategic vision of being the undisputed partner of choice.

Own the product strategy and lead the team for the Cigna Groups public sites across all brands, ensuring we have a defined roadmap and capabilities that support our business strategies

Partner with Technology, Operations, Marketing, Compliance, and broader Evernorth Digital teams to develop a cohesive muli-year digital strategy document as well as execute the strategy.

Leverage existing user research and commission new research across to gain deep knowledge around customer digital preferences

Develop Program Management plans and ensure timelines are being met, in accordance with the overall strategy timelines.

Collaborate with Scaled Businesses including Individual Family Plans (IFP), Supplemental and Dental/Vision teams on digital investments and strategy; find ways to leverage existing software, knowledge, and data.

Work with Portfolio Lead to develop and administer the digital project portfolio; owns actual deployment and monitoring of digital solutions.

Identify opportunities to replace manual processes with technology to drive both cost savings and revenue generation with the ability to measure and determine ROI as a key measurement of success.

Develop ways to attract and retain top talent to support execution of key initiatives.

Partners with broader leadership team to influence, educate and support the rollout of key digital capabilities

Able to stay connected on internal and external changes in the marketplace to ensure business adaptability to trends within regulatory guidelines.

Qualification

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Digital Strategy DevelopmentProduct StrategyProject ManagementDigital TransformationInformation ManagementHealthcare Industry ExperienceCustomer Focused RolesBig Data SolutionsData GovernanceQuality ControlStakeholder Engagement

Required

Bachelor’s degree required and advance degree preferred; particularly in Information Technology, Computer Science, Digital Media, Mathematics, Statistics, or Business Administration; Master’s Degree preferred.

7+ years in Digital Strategy Development and/or Execution or Product Strategy.

5+ years in Customer Focused or other key-constituent experience roles (Producer and Provider).

5+ years in Project Management Experience with a particular focus on technology, large system integrations, and digital launches.

Able to develop and articulate a clear digital strategic vision and see through fruition.

Experience in digital transformation and information management projects and programs.

Familiarity with big data solutions, data governance and quality control.

Demonstrated ability to drive organization-wide initiatives.