Customer Care Agent @ STRM Recruiting | Jobright.ai
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Customer Care Agent jobs in Twin Cities Area
130 applicantsPosted by Agency
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STRM Recruiting ยท 1 day ago

Customer Care Agent

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Staffing & Recruiting
Hiring Manager
Enrique Ruiz
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Insider Connection @STRM Recruiting

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Educate, assist, and delight our customers with exceptional service.
Quickly troubleshoot and resolve customer inquiries via email (90%) and phone (10%).
Deliver a white-glove approach to large church customers, ensuring their success.
Work collaboratively with teammates to provide seamless support.
Become an expert in our products and services across all brands.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

ZendeskTrelloZoomSlackGoogle DriveFaith Community Involvement

Required

3+ years in Customer Service, Support, or Retail roles.
Proficient with tools like Zendesk, Trello, Zoom, Slack, and Google Drive.
A distraction-free home office with a stable internet connection.
Involvement in your local faith community and comfort engaging with faith leaders and counselors (Christian and Catholic).

Preferred

A passion for strengthening families and reducing divorce rates.
A natural problem solver who thrives on finding elegant solutions.
Impeccable written and verbal communication skills.
Enjoy working remotely and managing your own workload.
Curious to learn and grow with a dynamic, purpose-driven team.

Benefits

Medical
Dental
Dependent care FSA
And more

Company

STRM Recruiting

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Recruiting!!

Funding

Current Stage
Early Stage
Company data provided by crunchbase
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Orion

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