Carraro Group · 15 hours ago
North America Account Manager
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Responsibilities
Maintain customer relationships at the purchasing, engineering, quality, marketing, and sales levels focused on implementing strategic and tactical customer account initiatives, while requiring minimal supervision and support.
Lead day to day account maintenance topics, responding to price requests, change requests, tracking Quality & Delivery performance and support product launch initiatives;
Support customer interactions that impact commercial aspects including quotes and written agreements;
Develop interpersonal relationships with key customer contacts;
Monitor sales order process and provide strong technical support on complex orders;
Possess a strong understanding of clients' businesses, industry, and organizational structure;
Establish short- and long-term sales plans using global software tools and based on interaction with Carraro Sales Management and Product Managers;
Assist open RFQ responses by working with Product Experts, Segment Leads, Purchasing and Pricing Analysts.
Qualification
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Required
Minimum of 5 years’ experience in account management or similar experience
3-5 years’ experience in Agriculture / Construction Equipment / Transmissions / Axles industry experience required
Fluent in English
Strong technical solution based selling skill set required. Must be able to address the customers’ technical needs
High technical aptitude and business acumen in the industry
Customer first attitude, driven to build and prioritize customer relationships throughout the customer’s organization and within Carraro
Excellent problem-solving skills including the ability to develop creative solutions that address customer needs
Self-starter and strategic thinker for both short-term and long-term wins
Must be able to partner with customers to develop, document, and execute strategic plans
Strong interpersonal, oral, and written communication skills required
Strong professional presence, capable of influencing through interactions and follow-up
Must be capable of building and using a strong network, team player and willingness to work in a matrixed global organization
Capable of building and delivering professional presentations
Ability to learn quickly in a short amount of time
Must maintain an organized work area from a home office that allows for quick and efficient responses to the customer needs
Very Proficient in Microsoft Office Software Products
Bachelor’s degree required
Preferred
Minimum of 5 years’ sales experience with AG/ Construction Equipment OEM preferred
Business or Engineering discipline preferred
MBA a plus
Benefits
A dynamic and stimulating opportunity in a solid, engaging, structured and innovative professional environment, where attention to people and their development is fundamental
A full-time contract and flexible working conditions
Carraro Academy to encourage the development and continuous growth of managerial skills and culture in the Group