72 applicants

Company

The Shameless Tourist · 2 days ago

Associate Travel Designer

United States

Full-time

Remote

Entry Level

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Leisure Travel & Tourism

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Responsibilities

Client Support & Reservations

Perform hotel rate checks and confirm amenities.

Confirm travel reservations and itinerary components (air, hotel, car, DMC, tour operators) with clients and suppliers.

Liaise with hotel concierges to make dining, spa, activity, and ground transportation reservations.

Research and provide destination, culinary, and activity recommendations.

Itinerary & Profile Management

Create detailed client itineraries using our preferred application (Tern).

Build, maintain, and quality-check client profiles in the CRM system.

Contact hotels prior to client travel to communicate preferences, confirm amenities, and ensure VIP treatment.

Administrative Support

Assist with supplier invoicing and coordinate with the accounting department (Sion).

Research travel insurance options and prepare quotes.

Submit air quote requests and gather options/pricing for Travel Designer review.

Create and maintain spreadsheets for client tracking purposes.

Provide backup support for Travel Designers while they are out of the office or traveling.

Generate professional internal and external correspondence.

Collaboration & Development

Attend virtual meetings (Zoom or Google Meet) and client/team calls.

Follow processes, procedures, and program guidelines to complete tasks efficiently.

Proactively seek out areas where additional support might be needed.

Uphold our Core Values: Excellence, Teamwork, Innovation, Integrity, Respect, and Fun.

Qualification

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Passion for travelMS Office SuiteZoom

Required

Passion for travel and the travel industry.

Team player with the ability to work independently and collaboratively across departments.

Adaptability to changing priorities in a dynamic environment.

Positive, enthusiastic attitude with a strong desire to help others.

Calm under pressure with excellent problem-solving skills.

Detail-oriented, with exceptional time-management and organizational skills.

Proactive and resourceful; eager to learn and coachable.

Strong analytical, verbal, and written communication skills.

Commitment to integrity, professionalism, and confidentiality.

Proficiency in MS Office Suite, Zoom, and other related technologies.

Ability to work 9 AM - 5 PM EST, five days per week.

Bachelor’s Degree or equivalent work experience.

Preferred

Prior travel industry experience is a plus.

Company

The Shameless Tourist

The Shameless Tourist curate unparalleled bucket list experiences, seamlessly fusing the power of transformative travel with meticulous attention to detail

Founded in 2016