Quest Diagnostics · 19 hours ago

Internal Account Manager

Houston, TX

Full-time

Remote

Mid Level

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Responsibilities

Develop and implement sales plan to target accounts for growth in line with regional and national market strategies.

Manage account inquiries in a manner to minimize account attrition and negative volume variance.

Work with field sales staff by prospecting new business opportunities to generate high quality leads and evaluate potential growth opportunities of existing clients.

Analyze targeted accounts and develop recommendations to acquire their business through information collection, marketing initiatives, sales call cycle, etc.

Drive sales through pre-call planning, post-call analysis and follow-up.

Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.

Analyze the utilization/profitability of existing accounts, then develop and execute action plans to increase these returns.

Educate customers on all new products and services through telemarketing.

Implement Integrity Selling on all sales calls; engage the “Why Quest” messaging.

Maintain a breadth of knowledge of all connectivity products and solutions (i.e. EMR interfaces, QDRS)

Develop and maintain knowledge of tests and services provided by competitors and utilize this information to solidify or enhance Quest Diagnostics’ market position.

Field travel to build stronger relationships, develop sales/service acumen and close select leads with AEs

Cover Open Territories as assigned by manager.

Utilize SalesForce.com and complete all administrative tasks on time.

Ensure total compliance with all company policies and government regulations.

Manage other projects/responsibilities as assigned by Sales Director

Meet or Exceed IAM Key Performance Metrics.

Qualification

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Sales experienceHealthcare IndustryPC skillsMicrosoft SoftwareLaboratory IndustryLife Sciences knowledge