Oneida Innovations Group ยท 17 hours ago
VOIP Team Lead with Security Clearance
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Cyber SecurityNetwork Security
No H1BSecurity Clearance Required
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Responsibilities
Provide Tier 1 and Tier 2 support to users globally utilizing Cisco Call Manager 10.5.2 - 11.5 and Cisco Unity 10.5.2 - 11.5.
Manage and maintain analog fax lines, voicemails, Auto Attendants, phone setup, and alarms/alerts.
Design and configure user facility IT infrastructure to support voice and video.
Support the migration of services and servers to enterprise platforms.
Verify functionality of both physical and virtual servers.
Maintain, configure, and test Cisco Prime Collaboration Assurance (CPCA) and Cisco Prime Collaboration Provisioning (CPCP).
Provide technical guidance to installation systems personnel on automated data telecommunications systems, equipment procedures, and techniques.
Maintain the Voice Network compliancy with applicable DoD, Department of the Army Directives, DISA STIG viewer and report any discrepancies to the applicable system owner in accordance with RNEC procedures.
Install, troubleshoot, and test all parts of a TDM phone, to include inside outside plant infrastructure to include 300 Area digging permits.
Troubleshoot and configure CUCM and equipment.
Provide Tier 1 support to Users Globally utilizing Cisco Call Manager (CM), Cisco Unity.
Manage and maintain analog fax lines, voicemails, Auto Attendants, phone setup, and alarms/alerts.
Review and validate understanding of customer design requirements as well as recommended process changes.
Qualification
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Required
Secret clearance
IAT-Level II Certificate
Strong understanding of Cisco VOIP infrastructure
Experience with Cisco Call Manager 10.5.2 - 11.5 and Cisco Unity 10.5.2 - 11.5
Knowledge of VoIP protocols such as SIP, MGCP, SCCP, and H.323
Experience with Cisco Prime Collaboration Assurance (CPCA) and Cisco Prime Collaboration Provisioning (CPCP)
Strong troubleshooting skills
Excellent written and oral communication skills
Ability to work independently and as part of a team
Ability to follow and understand technical documents
Company
Oneida Innovations Group
Oneida Innovations Group is an IT consulting firm that offers cybersecurity, networking, telecom, and system integration services.
Funding
Current Stage
Growth StageCompany data provided by crunchbase