Quest Diagnostics · 13 hours ago

Heath Plan Account Manager (Remote Opportunity)

Secaucus, NJ

Full-time

Remote

Mid Level

3+ years exp

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Responsibilities

Manage the day-to-day service requirements for each client.

Retention of the business through service excellence

Maintains the key operational relationships at the client

Contributes to the RFP and contracting processes.

Upsells new product offerings and expansions, such as Anchor Tests, Wellness products or IT applications.

Develops key organizational links to people and functions who can help resolve client problems.

Collaborate with HP Account Executive partners to ensure alignment on priority service issues.

Develops financial analysis of denial recovery, contract performance and billing-related opportunities.

Coordinate medical engagement and policy reviews.

Coordinate with IT on eligibility and data agreements.

Coordinate with Commercial reps and marketing.

Qualification

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Payor expertiseContract complianceBilling systems