Syneos Health Learning Solutions · 12 hours ago

Senior Learning & Development Leader

United States

Full-time

Remote

Senior Level

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Responsibilities

Support Field Sales and Field Sales Management Teams by leading efforts around national sales meetings, POA meetings, manager meetings, and other training initiatives

Interface with Client Marketing, Sales, and other cross-functional teams to help identify, build, and deliver relevant training to Teams

Conducts ongoing training needs analyses

Creates and maintains a workable Training Plan to determine the goals, strategies, and tactics to be implemented to achieve client satisfaction

Develops training concepts and associated objectives, descriptions, and sequencing for all training efforts

Works with Leadership Team to determine specific metrics and measurements to assess the success of training activities

Design and develop content for all forms of training delivery & works with the content developer/vendor as appropriate

Nurtures the training concepts throughout their evolution to ensure alignment with the strategic intent of the overall brand objectives

Engages with designated FBMS and Client HQ Member throughout the entirety of development process

Oversees live training logistical and preparation support, including scheduling assistance, printing guides, and facilities requirements

Conducts leader or facilitator training for all developed content and provides support for delivery as requested

Manages live training intellectual property and leverages existing assets appropriately to improve project efficiency

Delivers all training programs, including new-hire training, advanced training, NSMs, and POAs, both live and virtual training

Manages classroom environment in a manner that allows representatives to meet learning objectives

Instructs representatives during training classes and in evening sessions

Evaluates the competency levels of training class participants and provides timely evaluations and feedback

Qualification

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Key Account ManagementTraining Program DeliveryLive Training ManagementTraining Needs AnalysisInstructional DesignInstitutional Knowledge