PERCEEV ยท 13 hours ago
Technical Support Manager
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Responsibilities
Providing customer satisfaction through technical support, troubleshooting, and customer service on a daily basis.
Qualification
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Required
Customer Satisfaction, Customer Support, and Customer Service skills
Technical Support and Troubleshooting skills
Experience in delivering technical support to customers
Ability to communicate complex technical information in an understandable manner
Excellent problem-solving and decision-making skills
Knowledge of SaaS solutions and customer relationship management
Strong organizational and time-management skills
Bachelor's degree in Computer Science, Information Technology, or related field