Firefighters First Credit Union ยท 13 hours ago
Customer Service Representative
Texas, United States
Part-time
Remote
Entry, Mid Level
Maximize your interview chancesFinancial Services
Insider Connection @Firefighters First Credit Union
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Manage customer communications through phone, email, and live chat
Offering product information
Addressing concerns
Resolving issues to ensure a seamless customer experience
Troubleshoot and provide effective solutions to maintain a high standard of customer satisfaction
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Highly organized
Customer-focused
Ability to manage customer communications through phone, email, and live chat
Offering product information
Addressing concerns
Resolving issues
Ability to troubleshoot
Providing effective solutions
Maintaining a high standard of customer satisfaction
Company
Firefighters First Credit Union
Firefighters First Credit Union prides itself in being the trusted provider of premier financial services to our Fire Family since 1935.
Founded in 1935
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Dixie Abramian
President/CEO
Mike Mastro
President/CEO
Company data provided by crunchbase
