122 applicants

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Company

Experian · 5 days ago

Client Success Manager - Experian Health - Remote

USA

Full-time

Hybrid

Mid, Senior Level

5+ years exp

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AnalyticsBig Data

Growth Opportunities

H1B Sponsor Likely

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Responsibilities

Quickly acclimate and understand, the client's implementation to facilitate updates, additions, and fixes to client setup

Partner with Customer Support, Optimization, Product, and Development teams to help clients navigate tickets and enhancement requests with minimal delay.

Evaluate customer utilization of Contract Manager and Claim Scrubber products to recommend best practices configuration and solutions to improve the customer experience

Develop expertise in Contract Manager and Claim Scrubber product suite

Partner with Relationship Manager on Quarterly Business Reviews, showcasing client successes and ROI for Contract Manager and Claim Scrubber Products

Responsible for extensive comprehension of the SOW (Statement of Work) to guide clients as they transition from Implementation into the Post-Go live world

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Healthcare ITHealthcare revenue cyclePayer Contract experienceContract ManagerClaim ScrubberSalesforce

Required

5+ years' experience in healthcare IT industry and healthcare revenue cycle required

3+ years' Payer Contract experience

2+ years' experience with Experian Health's Contract Manager (hospital) and Claim Scrubber (pre-claim editing) knowledge

2+ years' Salesforce or a similar CRM expertise

Occasional travel (20%-25%) to client sites required

Bachelor's degree

Benefits

Great compensation package and bonus plan

Core benefits including medical, dental, vision, and matching 401K

Flexible work environment, ability to work remote

Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

Company

Experian

Glassdoor

4.3

Experian is a data analytics and consumer credit reporting company.

Founded in 1980

Dublin, Dublin, IRL

10001+ employees

http://www.experianplc.com

H1B Sponsorship

Experian has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (9)

2022 (15)

2021 (19)

2020 (21)