Be an early applicantLess than 25 applicants

Company

IQVIA · 13 hours ago

Pharmacy Tech Support Call Center Representative (Home-Based)

Miami, FL

Full-time

Remote

Entry Level

$18/hr - $18/hr

3+ years exp

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AnalyticsHealth Care

H1B Sponsor Likely

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Responsibilities

Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support Center

Quickly assess the user's issue and provides first level support for problem resolution

Document information specific to the resolution and escalate unresolved issues expeditiously to the appropriate area

Recognize operational challenges and suggest recommendations to management, as necessary

Ability to work 40 hours per week (multiple shifts: 9:00a - 6:00p ET, 10:00a - 7:00p ET, 11:00a– 8:00p ET) under moderate supervision

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Pharmacy Technician experienceHIPAA certifiedCall center experienceMedical claim processingBilingual (English/Spanish)

Required

High School Diploma or equivalent

Pharmacy Technician experience required

HIPAA certified

Call center experience required

Preferred

3+ years call center experience preferred

Experience in medical claim processing is a plus

Bi-lingual (English/Spanish) is a plus

Company

IQVIA

Glassdoor

3.9

IQVIA provides analytics, compliance, and management solutions to the life sciences industry.

Founded in 1982

Danbury, Connecticut, USA

10001+ employees

https://www.iqvia.com

H1B Sponsorship

IQVIA has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (218)

2022 (199)

2021 (286)

2020 (197)