Midland States Bank · 4 days ago
Teller
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Responsibilities
Provides customer service, processing both business and individual banking transactions; manages a cash drawer, cross-sells bank services.
Responsible for comprehensive, prompt and efficient customer transactions.
Trial balances cash drawer throughout the day.
Balances and rolls the drawer for the day at close of shift, comparing the balance to the system balance.
Reports any discrepancies to the supervisor as necessary.
Receive cash and checks for deposit, verifying amounts, looking at endorsements and reviewing checks for possible fraud including holds.
Examines cash carefully to guard against counterfeit bills.
Cashes checks for customers in accordance with bank policy.
Enters transactions into computer system and issues receipts.
Assists customers with transactions and ATM operations.
Provides accurate customer service to include balancing cash drawer throughout the day to reduce and eliminate teller differences.
Understanding basic knowledge of deposit and lending products & services.
Able to identify correct product types through needs-based questioning allowing them to build and deepen customer relationships.
Consistently demonstrates knowledge of bank products and services through referring products and services to corresponding business partners, assist customers on electronic services and entering opportunities into the customer information software.
Serves as relief and /or backup teller in other locations of Midland States Bank.
Timely completion of all assigned learning activities.
Actively participate in weekly huddles and one on one coaching sessions.
Demonstrates and models Midland States Bank core values that support the bank’s culture.
Participate in bank sponsored community activities.
The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed.
May require work in a Midland office to ensure collaboration and support of internal and external customers.
Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA).
Other duties as assigned.
Qualification
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Required
Minimum Requirement: High School Diploma.
Stand for extended periods of time.
Ability to lift and transport coin and currency bags as required (bags may weigh between 25lbs and 50lbs).
Institutional knowledge of banking.
Receive cash and checks for deposit, verifying amounts, looking at endorsements and reviewing checks for possible fraud including holds.
Examines cash carefully to guard against counterfeit bills.
Cashes checks for customers in accordance with bank policy. Enters transactions into computer system and issues receipts.
Assists customers with transactions and ATM operations.
Provides accurate customer service to include balancing cash drawer throughout the day to reduce and eliminate teller differences.
Understanding basic knowledge of deposit and lending products & services.
Able to identify correct product types through needs-based questioning allowing them to build and deepen customer relationships.
Consistently demonstrates knowledge of bank products and services through referring products and services to corresponding business partners, assist customers on electronic services and entering opportunities into the customer information software.
Serves as relief and /or backup teller in other locations of Midland States Bank.
Timely completion of all assigned learning activities.
Actively participate in weekly huddles and one on one coaching sessions.
Demonstrates and models Midland States Bank core values that support the bank’s culture.
Participate in bank sponsored community activities.
The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed.
May require work in a Midland office to ensure collaboration and support of internal and external customers.
Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA).
Preferred
Multilingual speakers are encouraged to apply.
Benefits
Comprehensive healthcare
Well-being benefits
Paid family leave
Generous paid time off
Banking perks
Employee Stock Purchase Plan
401K plan with company match
Non-Qualified Deferred Compensation plan
Company
Midland States Bank
Midland States Bank is a community-based financial holding company.
Funding
Current Stage
Public CompanyTotal Funding
$55.33M2016-05-25IPO
2015-06-04Debt Financing· $55.33M
Recent News
2024-10-25
2024-04-24
Company data provided by crunchbase