Be an early applicantLess than 25 applicants

Company

Printpack · 18 hours ago

System Analyst I

Atlanta, GA

Full-time

Remote

Entry Level

5+ years exp

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Food and BeverageManufacturing

H1B Sponsor Likely

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Responsibilities

Provide front-line levels one and two enterprise systems support.

Perform root cause analysis, communicate with end-users, and escalate complex or level three issues to subject matter experts within the expected service level agreements.

Perform testing and record results for software upgrades and enhancement projects.

Plan and execute preventive maintenance and perform due diligence to avoid or minimize business disruptions.

Generate, maintain, and update troubleshooting guides and training materials.

Support strategic enterprise software initiatives and projects including, but not limited to, new solutions testing, documentation and deployment.

Participate in the creation and enhancement of DAS reports, as well as executing ad-hoc SQL queries as needed for troubleshooting or other ad-hoc data pulls.

Ensure adherence to policies, and standardization of processes and procedures.

Keep apprised of trends in technology to improve customer experience and productivity.

Provide on-call support and escalation during evenings and weekends as necessary.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

OracleEdwardsSQL writingPMP certificationSDLCAgile methodologyEnglish languageSpanish languageManufacturing experienceMotivation skills

Required

Four (4) year college degree in Computer Science or equivalent

5+ years of experience and knowledge of, at a minimum one, JDE E1 modules such as Quality Management (QM), Manufacturing (SFC) and/or Warehouse Management (WMS)

Minimum of 3+ years working in the technical support field, preferably in a manufacturing environment

Understanding of SDLC and Agile development methodology

Ability to establish good relationships and work multi-functionally with a variety of business and technical team members at all levels

Basic to advanced SQL writing

Excellent communication skills, written and verbal

Excellent problem-solving skills

Excellent leadership, interpersonal and motivation skills

The ability to manage multiple assignments under tight deadlines

Fluent in English

Preferred

PMP (PMI) certification

Conversational in Spanish

Benefits

Medical coverage

Dental coverage

Life insurance

Short-term and long-term disability

401(k)

Matching gift program

Employee assistance programs

Educational assistance

Service awards

Company

Printpack

Glassdoor

3.8

Develops innovative packaging solutions serving more than 60 markets including food, medical and non-food.

Founded in 1956

Atlanta, Georgia, USA

1001-5000 employees

http://www.printpack.com/

H1B Sponsorship

Printpack has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (3)

2022 (1)

2021 (1)

2020 (2)