Servos · 14 hours ago

ServiceNow Principal Technical Consultant

United States

Full-time

Remote

Senior Level, Lead/Staff

6+ years exp

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Information Technology & Services

Hiring Manager

Kalen Kelley

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Responsibilities

Engage as the architect on projects to set (and execute on) technical direction and work with the consulting team to implement client solutions

Participate in and/or lead design, requirement or technical workshops (design thinking a big plus)

Oversee and participate in development, testing and deployment activities with some of ServiceNow’s top enterprise clients

Be responsible for all technical deliverables related to ServiceNow architecture and implementation

Develop a keen understanding of the solutions we implement and our customer’s business

Support business development and pre-sales activities as the technical lead / architect

Advocate for our ServosGov offering, which is the first Public Sector offering built on ServiceNow's Public Sector Digital Services product

Be an expert in ServiceNow best practices and the products we implement

Stay up to date with the latest ServiceNow versions and features

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

ServiceNow architectureServiceNow developmentServiceNow integrationCustomer Service ManagementField Service ManagementService PortalIntegration HubREST/SOAP Web ServicesAppEngine StudioClient-centric communicationDesign thinkingServiceNow best practices

Required

A highly experienced ServiceNow Consultant with proven experience in both the design and execution of ServiceNow implementations (ideally Customer or Creator Workflows)

Packing at least 6 years of ServiceNow architecture, development, and integration experience

Client-centric with strong communication and presentation skills

Passionate about doing the right thing, no matter how many times it takes

An adventurer who wouldn’t mind traveling up to 20% of the time

Preferred

Experienced in the following preferred areas: Customer Service Management, Field Service Management, Service Portal, Integration Hub or REST/SOAP Web Services, and AppEngine Studio