Mastech Digital · 1 day ago

Digital Employee Experience (DEX) Specialist

Houston, TX

Contract

Remote

Mid Level

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Information Technology

Growth Opportunities

Hiring Manager

Smriti Sinha

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Responsibilities

Utilize Nexthink to monitor and analyze digital employee experience metrics.

Develop and execute NQL queries to gather and interpret data.

Create and manage dashboards to visualize key performance indicators.

Implement and manage remote actions to resolve issues proactively.

Set up and manage alerts and diagnostics to identify and address potential problems.

Develop and optimize queries and database logic for efficient data handling.

Integrate Nexthink with other tools (e.g., Splunk) to enhance data analysis and reporting.

Write and execute Splunk queries for comprehensive data insights.

Utilize Nexthink APIs and connectors for seamless integrations.

Develop and maintain PowerShell scripts for automation and advanced tasks.

Understand and apply the Nexthink data model for accurate data representation.

Manage PC infrastructure, including Active Directory and network components.

Work with Azure Apps to support cloud-based solutions.

Collaborate with ServiceNow for incident and service management.

Expertise in troubleshooting.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

NexthinkNQL queriesSplunkPowerShell scriptingAzure AppsServiceNowDashboardsRemote actionsDiagnosticsDatabase logicNexthink APIsPC infrastructure