Product Owner (Field Operations) @ USIC | Jobright.ai
JOBSarrow
RecommendedLiked
0
Applied
0
External
0
Product Owner (Field Operations) jobs in United States
112 applicants
company-logo

USIC · 22 hours ago

Product Owner (Field Operations)

ftfMaximize your interview chances
Customer ServiceInfrastructure

Insider Connection @USIC

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Define the product vision and roadmap for tools, applications, and systems supporting field operations and technicians
Collaborate with stakeholders to gather and prioritize business requirements, ensuring alignment with organizational goals
Maintain a clear and prioritized product backlog, balancing quick wins and long-term strategic initiatives
Develop tools, solutions, and guided experiences that enable technicians to efficiently perform utility locates while driving a high degree of quality
Streamline scheduling, dispatching, inventory management, and real-time communication systems for field teams
Monitor field operations KPIs and use insights to propose actionable improvements
Collaborate with cross-functional teams, including developers, UX designers, and data analysts, to deliver high-quality features
Continuously evaluate the success of delivered solutions, using data and feedback to inform iterations

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Product OwnerAgile methodologiesField operationsStakeholder managementData analysisJiraServiceNowSalesforce Field ServiceOracle FSMExcelTableauPower BIIoTMobile workforce solutionsReal-time communication toolsInventory managementScheduling optimization

Required

Bachelor’s degree in Business Administration, Computer Science, Engineering, or a related field
3+ years of experience as a Product Owner, Business Analyst, or similar role in field operations, technician support, or related industries
Strong understanding of Agile methodologies, including Scrum and Kanban
Works well in a team environment
Proven ability to define and deliver solutions for field operations and/or technician workflows
Exceptional communication and stakeholder management skills
Experience with product management tools like Jira, Trello, or Azure DevOps
Data-driven decision-making with proficiency in data analysis tools like Excel, Tableau, or Power BI
Knowledge of inventory management and scheduling optimization

Preferred

Experience in Utilities, Telecom, Field Construction, or Field services
Familiarity with field service management software (e.g., ServiceNow, Salesforce Field Service, Oracle FSM)
Experience with IoT, mobile workforce solutions, or real-time communication tools

Company

USIC provides a complete solution for utility services and damage prevention.

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Trent Bowers
Chief Commercial Officer
linkedin
Company data provided by crunchbase
logo

Orion

Your AI Copilot