CookUnity · 21 hours ago
Platform Creator Activation Specialist
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Responsibilities
Onboarding and Activation of New Creators
Facilitate the successful launch of new creator brands and products by creating customized onboarding materials, tracking timelines, and ensuring adherence to target launch dates.
Creator Support and Education
Provide guidance, resources, and front-line support across multiple channels (voice, email, chat, video) to help creators build thriving businesses on the platform.
Compliance and Documentation Management
Review, process, and maintain accurate records of onboarding documents to ensure compliance with CookUnity standards and guidelines.
Process Coordination and Collaboration
Collaborate with internal teams to align on requirements, policies, and workflows while monitoring and following up to ensure a seamless onboarding process.
Continuous Improvement and Reporting
Identify opportunities for process enhancement, contribute to service improvements, and support audits, reporting, and special projects to achieve performance goals.
Qualification
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Required
1+ years of experience in onboarding or account activation for a culinary physical product business (preferred) or relevant post-secondary education or training in a culinary or foodservice management school
Ability to work remotely during U.S. EST hours, with a start time no later than 10:00 AM EST.
Experience managing multiple clients or accounts simultaneously.
Proven customer relations skills.
Excellent organizational and time management abilities.
Proficiency with Google Suite, project management tools, and data visualization platforms.
Capable of multitasking and thriving under pressure.
Professional demeanor in all communications with creators, internal teams, and stakeholders.
Experience in roles with administrative, operational, or supervisory responsibilities.
Benefits
Health Insurance coverage
PTO policy and paid sick days
Stock Options Plan granted on Day 1.
Eligible for bi-annual performance bonus.
401k Plan
Family leave: 12 weeks for primary caregiver and 6 weeks for secondary caregiver, fully paid
Compassionate Leave: 3-5 days each time the need arises
A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly
Wellness perks: access to a nutritional coach and fitness subsidies to build a healthy lifestyle
Personalized Spanish coach
Company
CookUnity
CookUnity is a meal subscription and delivery platform that connects private chefs with consumers.
Funding
Current Stage
Late StageTotal Funding
$121.95MKey Investors
Insight PartnersFuel Venture CapitalMatias de Tezanos
2023-04-27Series Unknown· $47M
2022-12-08Series Unknown· $4.54M
2021-09-09Series B· $47M
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