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Company

Arctic Wolf · 12 hours ago

Director, Sales Engineering - Technology Specialists Group

United States

Full-time

Remote

Director/Executive

7+ years exp

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Cyber SecurityInformation Technology

Growth Opportunities

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Responsibilities

Recruit, develop, and lead a global team of Principal SEs, fostering a culture of excellence, collaboration, and accountability.

Drive strategic alignment of technical resources with sales and business objectives to achieve measurable outcomes.

Provide consistent guidance and mentorship to the team, ensuring their professional growth and technical acumen by focusing on skill enhancement.

Build strong relationships and collaborate across Sales, Operations, Marketing, Product Management and R&D teams to ensure organizational agility while leading your team(s).

Act as an escalation point for critical technical engagements, stepping in to assist with complex troubleshooting, Proof of Concept (POC) engagements, and high-stakes demonstrations when necessary.

Remain 'customer-ready' by growing and retaining your own technical and sales acumen and being able to participate during all stages of the sales cycle.

Oversee the development of technical assets, such as demo environments, POC practices, and enablement materials, ensuring high-quality resources for the team and customers.

Engage in and help build and/or maintain prospect/partner technical and/or executive relationships which help accelerate Arctic Wolf brand awareness and business closure.

Collaborate with Product Management to provide field-driven feedback that influences product direction and ensures alignment with customer needs.

Participate in webinars, trade shows, and field marketing events to promote the endpoint security product.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Sales EngineeringEndpoint security technologiesCoachingStrategic problem-solvingOS internals knowledgeIT infrastructure knowledgeCybersecurity experienceRemote team leadershipPublic speakingOrganizational Agility

Required

7+ years in a customer-facing role, with 4+ years in leadership.

5+ years of cybersecurity experience.

Bachelor’s degree or equivalent combination of education and experience.

Experience leading remote technical teams and driving alignment in a global organization.

Success in scaling teams and processes in high-growth organizations with an ability to quickly adapt.

Proven experience exceeding revenue goals while in a leadership role.

Strong leadership and team-building skills, with experience managing technical professionals in a global setting.

Proven ability in coaching and developing SEs, including talent development, performance management, and fostering career growth.

Exceptional communication and interpersonal skills, capable of articulating complex concepts to diverse audiences.

Strategic problem-solving abilities with a results-oriented approach.

Deep knowledge of and hands-on experience with endpoint security technologies such as EDR, XDR, EPP, and associated solutions, including strong familiarity with malware and threat actor Tactics, Techniques, and Procedures (TTPs).

Strong understanding of OS internals (Windows/Mac/Linux) and IT infrastructure components, including networking, identity management, and cloud services.

Ability to balance technical depth with leadership priorities, focusing on enabling the team to succeed.

Excellent public speaking and presentation skills.