Mastek · 21 hours ago

Oracle Field Service (OFS) Support Specialist

Arizona, United States

Contract

Remote

Mid Level

3+ years exp

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Information ServicesInformation Technology

Hiring Manager

Gowthami Paramasivam

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Responsibilities

Provide remote and on-site technical support for Oracle OFS applications, addressing issues related to system performance, configuration, and integration.

Assist users with the functional aspects of Oracle OFS, including scheduling, dispatching, and mobile workforce management.

Perform regular system maintenance, updates, and patches to ensure the stability and security of Oracle OFS applications.

Diagnose and resolve technical issues, working closely with Oracle support and internal IT teams to implement effective solutions.

Conduct training sessions for end-users to enhance their understanding and utilization of Oracle OFS features and functionalities.

Maintain comprehensive documentation of support activities, system configurations, and troubleshooting procedures.

Identify opportunities for process improvements and system enhancements to optimize the use of Oracle OFS in waste management operations.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Oracle OFSSQLPL/SQLOracle database managementOracle E-Business SuiteOracle CloudOracle certificationsWaste management operations