Technical Project Coordinator @ Swooped | Jobright.ai
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Swooped ยท 1 day ago

Technical Project Coordinator

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Artificial Intelligence (AI)Human Resources
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Responsibilities

Project Coordination: Develop, organize, manage, and track project deliverables, milestones, and timelines. Coordinate with project teams and clients to ensure all requirements are met.
Technical Solutioning: Understand client issues, identify improvement areas, and recommend technological solutions to enhance collaboration, detection, analysis, and reporting.
Technical Support: Provide technical assistance to end-users, troubleshoot issues, and address inquiries related to web-based technology deployments for a membership-based collaboration and reporting portal.
Data Support (Excel): Utilize Excel capabilities to manage basic data, analyses, and reports to support client needs.
Helpdesk Support: Onboard and offboard users to the IRS Identity Theft-Tax Refund Fraud, Information and Sharing Analysis Center Collaboration Space. Respond to requests from partners for access adjustments.
Data Entry (O365): Collaborate with the Social Media analysis team to input data from online posts into an application.
Project Management Office (PMO) Support: Assist the PMO team with proposal operations and quality management processes.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Microsoft OfficeExcelSharePointHelpdesk SupportTechnical SupportData EntryPower PlatformSOP DevelopmentFederal ContractingIRS MBI ClearanceTechnical Solutioning

Required

Bachelor's degree
4 years of relevant experience
Proven ability to work proficiently in Microsoft Office, including Excel and Outlook
Knowledge and experience with SharePoint
Experience in a helpdesk or technical support role for clients or end-users
Experience in documenting processes and developing Standard Operating Procedures (SOPs)
Excellent communication and interpersonal skills
Strong attention to detail and ability to manage basic data entry accurately
Ability to pass an IRS MBI clearance
Must reside in, or be willing to relocate to, a state within the U.S. where support is provided (currently excluding NY, CA, and PR)

Preferred

Ability to identify and develop Power Platform solutions (e.g., Power Apps)
Experience in federal government contracting
Current, active MBI, DoD, or DHS security clearance

Company

Swooped

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Swooped is a job search platform using AI to optimize resumes and cover letters, focusing on remote job opportunities.

Funding

Current Stage
Early Stage

Leadership Team

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Matt Landau
Co-Founder
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Jake Dluhy
Founder & CTO
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Company data provided by crunchbase
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