Actian · 2 days ago

Director of Solutions Engineering US/LATAM

United States

Full-time

Remote

Director/Executive

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Comp. & Benefits

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Responsibilities

Lead and Mentor: Guide and inspire the North America and LATAM Solution Engineering teams. Develop a high-performing, cohesive team that embodies Actian's culture of innovation, collaboration, and customer focus.

Collaborate with Sales Leadership: Partner with North America and LATAM Sales Directors to co-develop and implement strategic plans aligned with Actian’s broader go-to-market strategy. Ensure technical solutions are tightly integrated with business objectives.

Communicate Product Value: Deeply understand the Data Integration, Data Warehousing, and Data Analytics landscape to effectively articulate the unique value propositions of Actian’s product portfolio. Distinguish Actian's offerings in a competitive market through both business and technical lenses.

Foster Team Development: Build a robust and diverse Solution Engineering team through active coaching, regular one-on-ones, skip-level meetings, and team-building activities. Identify skill gaps and implement targeted upskilling and training programs.

Drive Cross-Functional Success: Engage proactively with peers in Sales, Customer Success, Product Management, Technical Marketing, and Professional Services to align efforts and achieve shared goals. Champion the needs of the customer in internal discussions to drive product enhancements and customer satisfaction.

Strategic Leadership: Serve as the trusted leader for the North America and LATAM Solution Engineering teams. Cultivate an environment where individual engineers and managers thrive. Utilize your market knowledge to prioritize the development of critical skills and address any gaps through comprehensive training.

Customer-Centric Engagement: Act as a key point of contact for major customers, understanding their specific needs and demonstrating how Actian solutions can drive business success. Build trust through expert guidance on data modernization and cloud transformation journey.

Cross-Functional Collaboration: Work closely with Product Management, Technical Marketing, and Engineering teams during the development, launch, and ongoing refinement of Actian products. Serve as a key advocate for customers and field engineers in product strategy discussions.

Talent Development: Focus on growing and mentoring the Solution Engineering team. Promote a culture of continuous learning, professional growth, and mutual support.

Performance Management: Define clear success metrics for the team and regularly assess progress toward goals. Use data-driven insights to measure impact and identify areas for improvement. Encourage a culture of accountability and excellence.

Qualification

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Solution EngineeringData IntegrationData WarehousingData AnalyticsTeam DevelopmentCross-Functional CollaborationCoachingStrategic PlanningPerformance ManagementCustomer SuccessMentoring