National Debt Relief, LLC · 21 hours ago
Senior Product Manager (Legal Operations)
United States
Full-time
Remote
Mid, Senior Level
$126K/yr - $152K/yr
5+ years exp
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Responsibilities
Develop a comprehensive product strategy for NDR’s legal operations, aligning with organizational objectives and compliance requirements.
Define and maintain a product roadmap for legal tools, workflows, and systems to improve operational efficiency and mitigate risk.
Identify opportunities for innovation and process improvement in legal and compliance workflows.
Collaborate with Legal, Compliance, and other cross-functional teams to gather and prioritize requirements for new tools and enhancements.
Act as the primary liaison between business stakeholders and technical teams to ensure product alignment with legal and compliance needs.
Engage with external vendors or partners to evaluate and integrate legal technology solutions.
Own the end-to-end product lifecycle, from discovery and design to implementation and post-launch support.
Partner with engineering teams to develop scalable and reliable legal systems, ensuring adherence to deadlines and quality standards.
Lead Agile ceremonies, including sprint planning, backlog grooming, and stand-ups, to maintain momentum and clear priorities.
Qualification
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Required
Bachelor’s degree in business, Information Systems, or a related field required.
5+ years in product management, with a focus on customer service, preferably in the financial services or debt relief industry.
4+ years of experience in Salesforce, with a deep understanding of its capabilities and application in client success scenarios.
Demonstrated expertise in strategic planning, product design, and solving complex problems in client success.
Exceptionally organized with a meticulous eye for detail.
Proven experience in managing large-scale projects.
Strong communication skills, capable of engaging and aligning stakeholders at various levels.
Experience in Agile project management methodologies and tools like Jira/Confluence.
Strong analytical skills
Ability to work in a fast-paced environment with strong organizational and multi-tasking skills.
Ability to juggle multiple projects simultaneously.
Computer competency and ability to work with a computer.
Prioritize multiple tasks and projects simultaneously.
Exceptional written and verbal communication skills.
Punctuality expected, ready to report to work on a consistent basis.
Attain and maintain high performance expectations on a monthly basis.
Work in a fast-paced, high-volume setting.
Use and navigate multiple computer systems with exceptional multi-tasking skills.
Remain calm and professional during difficult discussions.
Take constructive feedback.
Preferred
Knowledge of the Lightning Design System Framework is beneficial.
Experience in the financial services industry is highly preferred.
Benefits
Generous Medical, Dental, and Vision Benefits
401(k) with Company Match
Paid Holidays, Volunteer Time Off, Sick Days, and Vacation
12 weeks Paid Parental Leave
Pre-tax Transit Benefits
No-Cost Life Insurance Benefits
Voluntary Benefits Options
ASPCA Pet Health Insurance Discount
Company
National Debt Relief, LLC
National Debt Relief, a certified Great Place to Work®, was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
A
Alex Kleyner
Chief Executive Officer and Co-Founder
D
Daniel Tilipman
Co-Founder and Executive Board Member
Recent News
2024-11-08
Company data provided by crunchbase
