Jacobs · 23 hours ago

Administrative Assistant (Remote)

United States-Maryland-Bethesda-20315-IWBT

Full-time

Remote

Entry Level

$33K/yr - $63K/yr

2+ years exp

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Civil EngineeringConsulting

No H1B

Security Clearance Required

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Responsibilities

Coordinating the user provisioning process for adding, modifying, and removing users in multiple online systems

Answering phones and monitoring email boxes and the ticket queue

Performing ticket triage for the WorkSmarter Help Desk and routing requests to the proper teams/people

Compiling meeting minutes

Qualification

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Public Trust clearanceClerical experienceTyping skillsMicrosoft OfficeAdobe AcrobatData entryService Level Agreements (SLA)

Required

Must be able to obtain and maintain a Public Trust clearance.

Require a minimum of two (2) years of progressive clerical experience and familiarity with a variety of general office equipment: specialized and relevant training may be substituted for experience.

For positions requiring typing skills: ability to type at the rate of 60 words per minute with no more than eight (8) errors.

Strong ability to multi-task, handle many requirements and requests at once, and communicate clearly and effectively with both end-users and technical support staff.

Strong organizational skills.