Be an early applicantLess than 25 applicants

Company

Westgate Resorts · 23 hours ago

OPC Telesales

Orlando, FL

Full-time

Remote

Entry Level

$13/hr - $13/hr

1+ years exp

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Insider Connection @Westgate Resorts

Discover valuable connections within the company who might provide insights and potential referrals.
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Responsibilities

Receive Inbound calls from potential customers and engage to book them to attend a 90-minute virtual sales presentation.

Start conversations to generate interest in timeshare presentations.

Explain the benefits of attending a timeshare presentation, such as free gifts, discounted vacation packages, or incentives.

Screen potential clients to ensure they meet specific qualification criteria (e.g., income level, age, marital status) before inviting them to a presentation.

Ask questions to assess a prospect’s interest in vacationing, travel preferences, and openness to timeshare ownership.

Answer questions regarding the timeshare program, vacation options, and the presentation process.

Provide details about promotional offers, incentives, and any gift packages available for attending a presentation.

Manifest the invites using SAM’s system by entering all contact information and package details per each guest invite.

Maintain a tracking log of documents entered (e.g. customer ID).

Complete daily minimum document entry requirements for department.

Schedule appointments for potential clients to attend timeshare presentations.

Ensure all necessary details (e.g., date, time, location) are communicated clearly.

Maintain an accurate log of leads and appointment times.

Manifest the invites using SAM’s system by entering all contact information and package details per each guest invite.

Provide and explain the rewards (e.g., free accommodations, gift cards, vacation vouchers) clients will receive for attending the presentation.

Ensure that all promotional material and incentives align with company policies.

Meet or exceed lead generation and booking quotas as set by management.

Strive to increase the number of qualified prospects attending timeshare presentations.

Represent the company in a professional and courteous manner at all times.

Handle objections and rejections with a positive attitude and persistence.

Communicate regularly with the timeshare sales team to ensure they are well-informed about upcoming presentations and the clients who will be attending.

Provide feedback on lead quality and presentation attendance rates.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Lead QualificationAppointment SchedulingSales ExperienceSAM's SystemDocument Entry

Required

Associate degree (A.A.) or equivalent from two-year College or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.