Enterprise Account Manager @ OpenTable | Jobright.ai
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Enterprise Account Manager jobs in Remote - Florida, USA
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OpenTable · 1 day ago

Enterprise Account Manager

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HospitalityInternet
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H1B Sponsor Likelynote

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Responsibilities

Build strong relationships with restaurant groups and strategic accounts, acting as a trusted advisor.
Serve as a liaison between clients and internal departments to address and resolve issues.
Lead client retention efforts, overcoming objections and ensuring customer satisfaction.
Deliver tailored product and service presentations, both in-person and online.
Educate clients on industry trends and provide innovative business insights.
Provide data and reports to help clients optimize their operations.
Meet and exceed retention and revenue goals on a monthly and quarterly basis.
Conduct timely follow-ups to ensure satisfaction and continuous engagement.
Maintain detailed knowledge of OpenTable solutions and document client communications.
Share market feedback with Product and Marketing teams to influence future developments.
Collaborate with Enterprise Account Executives and Inside Sales Representatives as needed.
Travel 30–50%, depending on location, to engage with clients.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Restaurant managementAccount managementConsultative sellingData-driven decision-makingCRM solutionsSalesforceOpenTable software

Required

5+ years of experience in restaurant management or account management (F&B Management experience within a hospitality group is preferred)
Proven expertise in consultative selling/account management and a deep understanding of restaurant operations
Ability to challenge and reframe clients’ perspectives to drive meaningful outcomes
Strong aptitude for data-driven decision-making and providing actionable insights
Exceptional organizational, time management, and cross-departmental collaboration skills
Thrives in unstructured, entrepreneurial environments

Preferred

Experience with CRM solutions like Salesforce
Familiarity with OpenTable software and/or restaurant table management software

Benefits

Generous paid vacation
Day off on your birthday
Company-matched retirement plans
Company-wide week off each year
Work from (almost) anywhere policy
Health, dental, and vision insurance plans
Flexible Spending Accounts
Headspace Subscription
Company-paid therapy sessions through SpringHealth
Paid Volunteer Time
Universal Paid Parental Leave

Company

OpenTable

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OpenTable operates as an online restaurant booking service that enables guests to discover and book tables. It is a sub-organization of Booking Holdings.

H1B Sponsorship

OpenTable has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (9)
2022 (22)
2021 (4)
2020 (24)

Funding

Current Stage
Public Company
Total Funding
$48M
Key Investors
Impact Venture Partners
2014-06-13Acquired
2009-05-21IPO
2000-10-01Series C· $36M

Leadership Team

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Joseph Essas
President and Chief Technology Officer
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Robin Chiang
Vice President
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Company data provided by crunchbase
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