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Company

DUAL North America · 1 day ago

Business Development Coordinator

Remote - Illinois

Full-time

Remote

Mid, Senior Level

$90K/yr - $100K/yr

5+ years exp

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Responsibilities

Provide Distribution Partners with Online Training, Group Webinars and Support

Assist Business Development Director with individual webinar training for Retail Brokers/Appulate clients with our online Flood WebRater system

User support for the online Flood WebRater system

Set up on-line Flood WebRater accounts with log in and password

Assist with DUAL Broker webinar meetings

Help schedule new customer and existing clients with online training

Email – invite- the prior to the event- and follow up with those that attended

Assist/Lead training sessions for DUAL Specialty Perils webinars

Assist with online rater training videos

Create and maintain PowerPoint Presentations, Audio and Video content for our webinars, and other presentations

Develop and deploy organic growth initiatives with other DUAL property silos

Manage Producer Appointment Process

Assist with Retail Brokers/Appulate client appointments

Request/Collect information needed for producer appointment

Add & Update producer information in IMS (names, address, accounting info, commission)

Setup up producer in IMS

Coordinate marketing leads, help support organic growth through cross-sell opportunities through the SalesForce.com platform

Setup DUAL Flood WebRater Users with passwords and links

Support Sales Force activity – input and ongoing management

Manage the inbound Specialty Perils / Flood marketing email inbox

Respond to general inquiries

Respond internally & externally to email requests

Reporting customer personal changes or organizational email changes

Manage the Flood Producer/Business Unit Reports (Microsoft Power BI)

Coordinate with Programs to deliver monthly activity/GWP reports

Coordinate and prepare production reports for broker visits and conferences

Coordinate monthly Top 50 Wholesale Flood producers reports

Coordinate monthly Top 50 Retail Brokers Flood producers reports

Coordinate & develop re-solicitation process for missed/quoted opportunities that were not taken-up

Assist Business Development Director with Sales and Producer Communication

Help schedule internal/external sales call campaigns

Assist with internal calls

Attend and assist with external personal sales calls

Follow up calls to inactive online Flood WebRater users

Conference and Convention Support

Attend and assist Business Development at all Flood related conferences

Help schedule conference meetings

Assist with event planning, lunches and dinners and marketing material

Other Areas of Focus & Support (based on skill carry over from current position where needed)

Work with divisional lead and capacity team with contract renewals, ensuring timely review and execution, collaborate with division head to assess current contract terms and determine if changes or renegotiations are needed

Work with underwriting team to provide support with program audits, to ensure compliance with contractual and regulatory requirements.

Collaborate with internal team members to gather and verify information requested by the carrier for their due diligence.

Qualification

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Insurance Industry ExperienceCustomer Service ExperienceIMS Systems ExperienceProperty & Casualty LicenseMicrosoft Office SuiteFollow Policies