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Company

Advance Auto Parts · 1 day ago

Retail Parts Pro

United States

Full-time

Remote

Mid Level

3+ years exp

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Responsibilities

Provide GAS2 selling experience for DIY customer visits and phone calls

Achieve personal / store sales goals and service objectives

Manage DIY services including battery installation, testing, wiper installs, etc.

Ensure high standards of customer service and store appearance standards

Key holder responsibilities (task assignment and completion, safety, open/close duties)

Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.

Store Cleanliness including floors, bathrooms, facing, dusting, parking lot

Provide DIY services including battery installation, testing, wiper installs, etc.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Automotive system knowledgeParts knowledgeSales skillsDiagnostic abilityInventory systems operationPOS systems operationASE CertificationSpanish languageMicrosoft WordMicrosoft ExcelBasic math skillsCustomer service skills

Required

Professional level sales position capable of supporting advanced functions of the DIY business.

Expert knowledge of store systems, advanced automotive system knowledge and part knowledge.

Ability for advanced identification, trouble shooting and project assistance for DIY customers.

Ability to source from numerous places including special order, FDO, second source, etc.

In-depth knowledge of the store inventory and maintenance processes.

Provide GAS2 selling experience for DIY customer visits and phone calls.

Achieve personal / store sales goals and service objectives.

Manage DIY services including battery installation, testing, wiper installs, etc.

Ensure high standards of customer service and store appearance standards.

Key holder responsibilities (task assignment and completion, safety, open/close duties).

Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.

Store Cleanliness including floors, bathrooms, facing, dusting, parking lot.

Provide DIY services including battery installation, testing, wiper installs, etc.

Friendly communication.

Ability to locate and stock parts.

Safety knowledge and skills.

Operating inventory systems and store equipment.

Parts and automotive system knowledge skills.

Operating POS and Parts lookup systems.

Expert at testing and diagnostic equipment for DIY services.

ASE P2 certified or ASE ready equivalent.

Advanced solution, project and product quality recommendation ability.

Advanced parts lookup and sourcing.

Advanced selling skills for DIY.

Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.

Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence.

Understand and execute instructions furnished in written, oral, or diagram form.

Successfully complete the Parts Knowledge Assessment.

Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Use Microsoft software effectively (Word, Excel required).

Strong organizational skills.

Ability to work an assortment of days, evenings, and weekends as needed.

3-5 years of prior automotive parts experience.

Proven sales ability with past experience in fulfillment of customer transactions.

Must have a valid driver's license.