Ameresco · 1 day ago

Account Manager

Pine Brook, NJ

Full-time

Remote

Mid, Senior Level

5+ years exp

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EnergyRenewable Energy

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Responsibilities

Be the primary point of contact and build long-term relationships with customers

Help customers through email, phone, online presentations, screen-share and in person meetings

Prepare and manage client quotes, invoices, service reports and production reports.

Track project and client issues and work with the internal teams to confirm all issues are being addressed in a timely manner.

Manage purchase orders for subcontracted work and materials.

Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors

Ensure the timely and successful delivery of our services according to customer needs and objectives

Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders

Forecast and track key account/project metrics

Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations

Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis with the goal of being awarded all clients new solar projects

Responsible for working with the Electrical, Site Maintenance and Project Analytics teams to onboard and integrate new clients and properly manage existing projects.

Qualification

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