Genesis10 ยท 1 day ago
Junior DevOps Engineer
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Information ServicesInformation Technology
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Responsibilities
Proactively monitor complex test and production applications to ensure seamless operations aligned with business standards.
Manage incidents using tools like ServiceNow and JIRA, ensuring accurate and comprehensive documentation following incident management best practices.
Implement, configure, and operate tools and products within the DevOps and DevSecOps Toolchain, adhering to team best practices.
Utilize open-source technologies and AI-driven solutions, such as Virtual Assistants and ChatBots, to enhance operational efficiency.
Work with GitLab CI/CD pipelines and AWS, along with other CI/CD tools and version control systems like Git and SVN.
Collaborate with stakeholders to improve production operations continuously.
Provide operational expertise to engineering teams to develop automated solutions and streamline processes.
Build and maintain tools, services, and automation for the operations platform to meet customer service standards and minimize errors.
Monitor and troubleshoot issues during testing to ensure smooth transitions to production.
Update and design operational processes as needed, ensuring accuracy and compliance with security standards.
Drive and support automation in product build and deployment, researching and implementing new automation capabilities and solutions.
Qualification
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Required
Education: Associate's degree in business, information technology, or a closely related field from a technical/vocational school, accredited college, or university; or equivalent education/experience combination.
Experience: 0-2 years of relevant experience.
Novice understanding of technical business processes and workflows.
Familiarity with DevOps tools and methodologies.
Basic knowledge of CI/CD pipelines, automation, and scripting.
Ability to follow standard procedures and seek guidance from senior staff or management when needed.
Tools/Technologies: ServiceNow, JIRA
Tools/Technologies: GitLab CI/CD, AWS, Git, SVN
Tools/Technologies: AI solutions (e.g., Virtual Assistants, ChatBots)
Benefits
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF)
Remote opportunities available